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Change
Management Directorate
The
newly-established Directorate is tasked with following up the
implementation of the Commission’s activities and plans in accordance
and conformity with the work directives and principles formulated
following the conducting of the BPR recently. It is also duty-bound to
make sure that the Commission’s activities are undertaken in line with
the on-going national Civil Service Reform Programme. If it finds it
necessary, it may propose corrective measures in the implementation of the
Commission’s programmes and plans in accordance with the Civil Service
Reform Programme and the BPR-borne new work directive. It may also design
proposals for improving working procedures in the Commission’s
directorates, services, and other divisions.
The
Directorate will centrally gather, store, analyze, and manage all the
information on the Commission and its activities and disseminate same to
the directorates and services of the Commission, with or without request,
as the case may be. Additionally, it is duty-bound to table the
information it gathered and analyzed for discussion among the members of
the Commission’s management and the staff quarterly. Moreover, it is
also responsible for designing proposals for improving working procedures
of the commission.
The Directorate is responsible for seeking out
and looking for new working procedures and methods of work from within or
outside the country and adopting them, if it finds them congruent with the
newly introduced working procedures in the Commission. It will also
oversee and follow up the implementation of new working procedures and the
system of balanced score card. The Directorate is tasked with conducting
baseline surveys and impact assessment projects to measure the level of
satisfaction of all stakeholders in general and the public in particular
with the Commission’s performance. The Directorate also manages the
Commissioner’s and Deputy Commissioner’s Offices. The Information
Technology Unit takes charge of equipping the Commission and its staffers
with appropriate information technology. Currently, the department is
under reengineering and is subject to structural change once the
reengineering processes are finalized. Currently,
the Directorate has 15 members of staff. |
